Frequently Asked Questions

Tuning is a flat visit charge quoted when you book. A pitch raise, needed when a piano has drifted well below standard pitch, is an additional charge explained before we begin.

Twice a year for most homes, three or four times for teaching studios, churches and new pianos still settling.

Yes. The large majority of repairs, including sticking keys, broken hammers, pedal faults and damper issues, are completed on site.

Carrollton, Lewisville, Plano, Frisco, Addison, Coppell, Farmers Branch, The Colony, Irving, Dallas and surrounding North Texas communities.

We inspect the soundboard, pinblock, bridges and action and give you an honest answer, including when the answer is no.

Yes, we provide insured local piano moving for uprights and grands, and recommend tuning two to three weeks after the move.

We specialise in acoustic uprights and grands, and can refer you to a trusted digital specialist.

Most appointments are scheduled within the same week; urgent repairs before an event are often accommodated sooner.